Effective date: May 25th 2018
1 What information we collect about you and how we use this information
1.1 Contact Information
If you email us, we will keep the content of your message, your email address, and your contact information to respond to your request.
1.2.1 What are cookies?
A cookie is a small text file, typically of letters and numbers, downloaded to your computer when you access websites. Typically, they contain the following information: a site name and unique user ID, the duration of the cookie’s abilities and effects, and a random number. As a rule,cookies cannot be used to reveal your identity or personally identifying information.
Generally, the role of cookies is beneficial, making your interaction with frequently-visited sites smoother with no extra effort on
your part. Without cookies, online shopping would be much harder. Without cookies, some websites will become less interactive with the cookie option turned off.
1.2.2 Most common cookies
These cookies expire when you close your web browser (Internet Explorer, Firefox, Safari, Google Chrome). These cookies are used for various reasons, for example, remembering what you have put in your shopping basket as you browse a website. They can also be used for security to access your Internet banking or email.
These cookies are still stored on your computer after you have closed your web browser which allows your preferences on websites to be remembered. These cookies are used for a variety of purposes, for example, remembering your preferences on a website (your language choice or your user name on a particular website).
First and Third Party cookies
This refers to the website placing the cookie. First party cookies are cookies set by the website you are visiting. Third party cookies are set by another website; the website you are visiting may have advertising on the page and this other website will be able to set a cookie on your computer. Third party cookies on the main web browsers allow third party cookies by default. Changing the settings on your browsers can prevent this.
There are some exemptions to the above where it is essential for a website to store information on your computer, for example,
to provide a service to you that you have requested.
We have not placed any cookies on our website. However, there are some third-party cookies that will be loaded when visiting our website. Through these third-party cookies we can analyse user behaviour on our website. This allows us to evaluate the site’s performance so we can continuously improve your user experience by understanding how users behave in different areas of our site.
These cookies are placed by Google Analytics and all evaluations are anonymous. You can disable these specific cookies by following the instructions provided by the third-party at https://tools.google.com/dlpage/gaoptout?hl=en-GB
If you do not want cookies to be stored in your browser by our website, please click on the links below for instructions on how to disable them:
2 Information We Share and Disclose
2.1 Sharing with third parties
2.1.1 Service Providers: We may (although it is unlikely) share information with third parties that help us operate, provide, improve, integrate, customize, support and market our services. We may work with third-party service providers to provide website and application development, hosting, maintenance, backup, storage, virtual infrastructure, analysis and other services for us, which may require them to access or use information about you. If a service provider needs to access information about you to perform services on our behalf, they do so under close instruction from us, including policies and procedures designed to protect your information.
2.1.3 Social Media Widgets: The Services may include links that direct you to other websites or services whose privacy practices may differ from ours. Your use of and any information you submit to any of those third-party sites is governed by their privacy policies, not this one.
2.2 Law, Harm, and the Public Interest
3 How to access and control your information
3.1 Accessing or Rectifying Your Personal Data
You have the right to request a copy of your information, or object to our use of your information. You also can request correction, deletion, or modification of your personal data.
Your request and choices may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we or your administrator are permitted by law or have compelling legitimate interests to keep. Where you have asked us to share data with third parties, for example, by installing third-party apps, you will need to contact those third-party service providers directly to have your information deleted or otherwise restricted.
3.2 Deletion of Your Personal Data
You can request for deletion of your information. This will include personal data, profile data, created content, logs, etc… Cookies should be deleted from your side. Almost all browsers have an option to delete cookies.
Keep in mind that search engines and other third parties may still retain copies of your public information, like your profile information, even after we/you have deleted the information from our community.
3.3 Restrict Processing
3.3.1 Request that we stop using your information: In some cases, you may ask us to stop accessing, storing, using and otherwise processing your information where you believe we don’t have the appropriate rights to do so. For example, if you believe a community account was created for you without your permission or you are no longer an active user, you can request that we delete your account (contact us). Where you gave us consent to use your information for a limited purpose, you can contact us to withdraw that consent, but this will not affect any processing that has already taken place at the time. You can also opt-out of our use of your information for marketing purposes by contacting us. When you make such requests, we may need time to investigate and facilitate your request. If there is delay or dispute as to whether we have the right to continue using your information, we will restrict any further use of your information until the request is honoured or the dispute is resolved, provided your administrator does not object (where applicable). If you object to information about you being shared with a third-party app, please disable the app or contact your administrator to do so.
3.3.2 Opt out of communications: You may opt out of receiving email notifications related to promotional communications from us by using the unsubscribe link within each email, or by contacting us as provided below to have your contact information removed from our promotional email list.
4 How we store and secure information we collect
We use data hosting service providers to host the information we collect, and we use technical measures to secure your data. While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.
6 Your Consent To This Policy
8 Contact Us